Build Secure Customer & Partner Portals Without Code
Microsoft Power Pages enables UK businesses to create professional external-facing portals and websites in weeks. Give customers and partners secure self-service access to your data—no web developers required.
What is Microsoft Power Pages?
Microsoft Power Pages is a secure, enterprise-grade, low-code software-as-a-service (SaaS) platform for creating, hosting, and managing modern external-facing business websites and customer portals. It's part of the Microsoft Power Platform family, designed specifically to give external users—customers, partners, suppliers, and vendors—controlled access to your business data and processes.
For decades, if you wanted a customer portal or partner extranet, you had two options: use an off-the-shelf product that didn't quite fit your needs, or hire developers to build a custom solution at great expense. Power Pages changes this equation by providing pre-built portal templates, a visual design experience, and native integration with your Microsoft business systems—all without requiring traditional web development skills.
What makes Power Pages particularly valuable for UK SMBs is that it solves a problem most growing businesses face: customers and partners need access to information, but giving them that access securely and professionally has always been prohibitively expensive. A custom-built customer portal might cost £30,000-£50,000 and take six months to deliver. With Power Pages, you can deploy a professional portal in weeks for a fraction of that investment.
The platform connects directly to Microsoft Dataverse, which acts as the secure data layer. This means your portal can display real-time data from Dynamics 365, integrate with SharePoint document libraries, trigger Power Automate workflows, and connect to virtually any other system your business uses. Users authenticate through Azure Active Directory or social logins, and you control exactly what data each user can access with granular role-based permissions.
Whether you need a customer self-service portal to reduce support enquiries, a partner extranet to streamline supplier management, an application and registration system, or a field service portal for external technicians, Power Pages provides the foundation. And because it's built on Microsoft's cloud infrastructure, you get enterprise-grade security, compliance, and reliability without managing servers or infrastructure yourself.
Problems Power Pages Solves
If external stakeholders need access to your data, these challenges probably sound familiar.
No Customer Self-Service
Customers ring or email for information that should be easily accessible online. Order status, account details, documentation, and support requests all require manual handling by your team.
Partner Communication Chaos
Managing vendors, suppliers, and partners involves endless email chains, file sharing, and manual coordination. Everyone's working from different versions of information.
Website Disconnected from Data
Your website is a static brochure whilst all your business data lives in separate systems. Customers can't interact with your data, and you're maintaining information in multiple places.
Web Development is Too Expensive
Building a professional portal or interactive website requires hiring developers, paying ongoing hosting, and waiting months for features. It's beyond most SMB budgets.
Security Concerns
You need to give external users access to some data, but traditional solutions are either insecure or so complex they're not practical. You're stuck emailing sensitive information.
Paper-Based Customer Processes
Applications, registrations, service requests, and bookings still happen via paper forms or email. Data needs to be manually entered into your systems, causing delays and errors.
Common Power Pages Scenarios
Start with a template designed for your use case and customise it to your requirements.
Customer Self-Service
Empower customers to manage their relationship with your business independently. View order history, track shipments, download invoices, submit support requests, and access documentation.
Partner & Supplier
Provide business partners with controlled access to relevant data and collaboration tools. Manage orders, view inventory, access pricing, share documents, and coordinate activities.
Field Service
Connect field technicians, contractors, or service personnel with schedules, work orders, customer information, and job completion tools through a mobile-optimised portal.
What Can You Build with Power Pages?
From customer self-service to complex partner management systems, Power Pages adapts to your needs.
Customer Self-Service Portal
Let customers view orders, download invoices, submit support tickets, track service requests, and access their account information without calling your team.
Partner & Vendor Portal
Provide suppliers, distributors, and partners with secure access to orders, inventory levels, pricing, documentation, and collaborative tools.
Application and Registration
Replace paper forms with digital applications for memberships, certifications, grants, or services. Automate approvals and integrate with backend systems.
Appointment Booking System
Allow customers to book appointments, consultations, or services online. View availability, select time slots, and receive confirmations automatically.
Training and Learning Portal
Deliver training materials, certifications, and learning paths to employees, partners, or customers. Track progress and issue certificates.
Case Management Portal
Enable customers to submit cases, upload documents, track progress, and communicate with your team. Integrate with Dynamics 365 Customer Service.
Powerful Features for External Portals
Power Pages provides everything you need to build professional, secure, and scalable external websites.
Professional Pre-Built Templates
Start with industry-tested portal templates and customise them to match your brand and requirements. No web design expertise required—templates provide responsive layouts and professional designs out of the box.
- Industry-specific templates
- Responsive mobile design
- Brand customisation
- No coding required
Secure External Data Access
Connect your portal directly to Dataverse, SharePoint, Dynamics 365, or SQL databases. Control exactly what data external users can see and modify with role-based permissions and row-level security.
- Dataverse integration
- Row-level security
- Role-based access
- Audit logging
Custom Forms and Workflows
Create sophisticated forms that validate input, trigger automated workflows, and integrate with your business processes. From simple contact forms to complex multi-step applications.
- Visual form builder
- Conditional logic
- Workflow integration
- File uploads
Self-Service Knowledge Base
Build a searchable knowledge base where customers find answers themselves. Integrate FAQs, documentation, videos, and support articles all in one place with powerful search capabilities.
- Article management
- Advanced search
- Content categorisation
- File downloads
User Authentication and Management
Support multiple authentication methods including Azure AD, social logins (LinkedIn, Microsoft, Google), and local accounts. Manage user registrations, approvals, and password resets through built-in functionality.
- Azure AD integration
- Social authentication
- Self-registration
- Password management
No Infrastructure Management
Your portal runs on Microsoft's cloud infrastructure with automatic scaling, security updates, and 99.9% uptime SLA. No servers to maintain, no hosting to manage, no infrastructure headaches.
- Auto-scaling
- Managed hosting
- SSL certificates
- CDN delivery
Why UK Growing Businesses Choose Power Pages
Power Pages makes enterprise-grade portal capabilities accessible to small and medium-sized businesses. Build professional customer and partner portals without the cost and complexity of custom development.
Quick to Deploy
Launch a professional portal in weeks, not months. Pre-built templates and low-code tools mean you're not starting from scratch.
Cost-Effective Solution
Avoid expensive custom web development. Power Pages delivers 80% of the functionality at a fraction of the cost and time.
Integrates with Your Data
Connect directly to Microsoft 365, Dynamics 365, SharePoint, and other business systems. Your portal reflects real-time data.
Scales with Your Business
Start with a simple customer portal and expand to partner extranets, booking systems, and more as your needs grow.
Professional Appearance
Templates designed by professionals ensure your portal looks polished and works perfectly on phones, tablets, and desktops.
Built-In Security
Enterprise-grade security, compliance, and data protection come standard. Your customer data is protected by Microsoft's trusted platform.
The Business Impact of Power Pages
Organisations using Power Pages report significant improvements in customer satisfaction and operational efficiency.
How We Deliver Power Pages Portals
We follow our proven Kompound Effect methodology to deliver Power Pages portals that create immediate value whilst building long-term capability within your organisation.
Requirements Discovery
We identify who needs access to what data and define the portal's scope and functionality.
Template Selection & Branding
We select the appropriate template and customise it to match your brand identity.
Data Integration & Security
We connect to your data sources and configure role-based permissions and security.
Launch & User Adoption
We launch your portal and support user onboarding to ensure successful adoption.
Frequently Asked Questions
Common questions about Power Pages for UK businesses.
What is Microsoft Power Pages and how is it different from a regular website?
Microsoft Power Pages is a low-code platform for building secure, data-driven external-facing websites and portals. Unlike traditional websites that are primarily static content, Power Pages portals are dynamic applications that connect directly to your business data. Users can log in, view personalised information, submit forms, and interact with your business systems in real-time. Think of it as a bridge between your internal systems and external users (customers, partners, vendors) who need controlled access to specific data and functionality.
Who should use Power Pages versus a traditional website?
Use Power Pages when you need external users to interact with your business data securely. If you need a customer self-service portal, partner extranet, application system, or any website where users log in to access personalised information, Power Pages is ideal. For a simple informational website or marketing site without user authentication or data interaction, a traditional content management system like WordPress or a static site builder might be more appropriate. Many organisations use both: a traditional website for marketing and Power Pages for customer/partner functionality.
Is Power Pages secure enough for customer and partner data?
Yes, Power Pages is built on Microsoft's enterprise-grade Azure platform with the same security infrastructure that powers Dynamics 365 and Microsoft 365. It includes Azure Active Directory integration, role-based access control, row-level security, SSL encryption, DDoS protection, and compliance with standards including ISO 27001, SOC 2, and GDPR. You control exactly what data each user can access with granular permissions. All security updates are managed by Microsoft automatically.
How long does it take to build a Power Pages portal?
Simple customer portals using pre-built templates can be deployed in 2-4 weeks. More complex portals with custom forms, workflows, and integrations typically take 6-10 weeks from concept to launch. This is dramatically faster than custom web development, which often takes 4-6 months for similar functionality. We follow an iterative approach, so you can launch with core functionality and add features progressively.
What does Power Pages cost?
Power Pages licensing is based on usage, charged per authenticated user per month or through capacity-based subscriptions for high-volume scenarios. Costs are typically 70-80% lower than building equivalent functionality with custom development, and there are no infrastructure hosting costs to manage separately. As a Microsoft partner, we can help you understand the licensing model that makes sense for your anticipated usage and provide accurate cost projections based on your requirements.
Can Power Pages connect to our existing systems?
Yes, Power Pages integrates natively with Dataverse, which acts as the data layer. Dataverse can connect to Dynamics 365, SharePoint, Microsoft 365, SQL Server, and hundreds of other systems through Power Platform connectors. If you're already using Dynamics 365, integration is seamless. For other systems, we can use Power Automate flows or custom APIs to synchronise data. Your portal can display real-time data from multiple backend systems.
Do we need developers to maintain a Power Pages portal?
For day-to-day content updates and minor configuration changes, no developer is required. Business users can manage content, update forms, and modify permissions through a web-based interface. For more significant changes—adding new features, complex customisations, or major design updates—you may want developer assistance. We provide training as part of our implementations so your team can handle routine maintenance independently.
What authentication options does Power Pages support?
Power Pages supports multiple authentication methods: Azure Active Directory (for employees or B2B scenarios), social logins (LinkedIn, Microsoft, Google, Facebook), and local accounts with username/password. You can also configure multi-factor authentication for added security. For B2C scenarios, Azure AD B2C provides sophisticated customer identity management. Users can even register themselves with optional approval workflows before gaining access.
Can we use our own domain name and branding?
Absolutely. Power Pages portals can use your own domain name (e.g., portal.yourcompany.co.uk) with SSL certificates managed automatically by Microsoft. You can fully customise the look and feel to match your brand including colours, logos, fonts, and layouts. Templates provide a starting point, but every visual element can be modified. Most customers' portals are indistinguishable from custom-built websites in terms of professional appearance.
What happens to our portal if we stop paying for Power Pages?
If you discontinue your Power Pages subscription, the portal becomes inaccessible to external users. However, your data remains in Dataverse (or your connected data sources) and is not deleted. If you restart your subscription, the portal can be reactivated. It's important to note that your underlying data is always yours and remains accessible through other applications like Power Apps or Dynamics 365 even if the portal itself is not active.
Related Solutions & Resources
Explore complementary services that work alongside Power Pages.
Power Apps
Build internal business applications to complement your external portals.
Learn more ServiceDynamics 365 Customer Service
Power Pages integrates seamlessly with customer service case management.
Learn more ServiceDataverse & Data Architecture
Build a solid data foundation to power your portals and applications.
Learn moreReady to create external portals?
Let's discuss how Power Pages can help you build secure, branded web experiences.
Our initial consultation is complimentary. We'll discuss your objectives and provide honest guidance on next steps.