Success Stories

Case Studies

See how UK organisations have transformed their operations with Microsoft Dynamics 365 and Power Platform solutions.

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UK Medical Supplies Distributor
Distribution Featured

UK Medical Supplies Distributor

Challenge

Manual quote-to-order process taking 5 days, high error rates, and customer frustration.

Solution

Dynamics 365 Sales and Power Automate implementation with custom approval workflows.

Results

Same-day
processing
80%
less manual entry
95%
user adoption
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UK Manufacturing Company
Manufacturing Featured

UK Manufacturing Company

Challenge

Disconnected systems causing production delays and inventory visibility issues.

Solution

Dynamics 365 Sales, Field Service, and Power Platform with shop floor integration.

Results

30%
fewer delays
25%
better OTD
40%
less data entry
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Professional Services Firm
Professional Services Featured

Professional Services Firm

Challenge

Poor project visibility and declining profitability, with manual timesheet collection delaying invoicing.

Solution

Dynamics 365 Project Operations with Power BI dashboards and automated workflows.

Results

35%
profitability increase
90%
resource utilisation
50%
faster invoicing
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Healthcare Provider
Healthcare

Healthcare Provider

Challenge

Paper-based patient scheduling and communication causing inefficiencies.

Solution

Dynamics 365 Customer Service with patient portal using Power Pages.

Results

60%
fewer calls
90%
satisfaction
4 weeks
to launch
Coming soon
Modern office space

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