Project Rescue
When Microsoft implementations go off track, we bring the expertise and experience to diagnose issues, stabilise the situation, and get you back on the path to success.
Get Confidential HelpHow We Help Troubled Projects
From rapid assessment to full recovery execution, we provide the expertise and hands-on support needed to get your project back on track.
Rapid Assessment
A focused 1-2 week evaluation of your troubled project. We interview stakeholders, review technical architecture, assess project governance, and identify the root causes of problems—not just symptoms.
- Executive summary
- Risk assessment
- Recommended actions
Issue Diagnosis
Deep technical and organisational analysis to understand every contributing factor. We look at code quality, architecture decisions, integration points, data quality, and the human factors that often derail projects.
- Technical audit report
- Root cause analysis
- Issue prioritisation
Stabilisation
Immediate actions to stop the bleeding. We address critical issues, establish proper governance, reset stakeholder expectations, and create a stable foundation for recovery.
- Critical fixes deployed
- Governance framework
- Communication plan
Recovery Planning
A realistic, achievable plan to get your project back on track. Clear milestones, honest resource requirements, and risk mitigation strategies—not fantasy timelines and optimistic assumptions.
- Recovery roadmap
- Resource plan
- Risk register
Execution Support
Hands-on help to execute the recovery plan. Our consultants can lead workstreams, mentor your team, or take on specific technical challenges—whatever's needed to get you across the line.
- Workstream delivery
- Team mentoring
- Technical fixes
Transition & Handover
Proper transition to steady-state operations with documentation, knowledge transfer, and ongoing support options. We don't just fix and run—we ensure you can maintain what we've built.
- Documentation pack
- Training sessions
- Support transition
Signs Your Project Needs Help
Recognise any of these warning signals? The sooner you act, the easier the recovery.
Timeline & Budget
- Project significantly over budget with no clear end in sight
- Milestone dates repeatedly missed or moved
- Scope creep getting out of control
- Original estimates now look wildly optimistic
Stakeholder & Team
- Key stakeholders losing confidence
- Executive sponsor disengaged or frustrated
- High team turnover or low morale
- Blame culture developing between teams
Technical Issues
- Integration failures causing downstream issues
- Performance problems with no clear solution
- Data quality issues undermining the solution
- Technical debt mounting faster than it's addressed
Vendor & Process
- Implementation partner relationship breakdown
- Unclear requirements leading to rework
- Testing revealing fundamental design flaws
- User adoption resistance building
Our Rescue Methodology
A proven four-phase approach that has successfully recovered dozens of troubled projects.
Assess
Rapid assessment of project health through stakeholder interviews, technical review, and documentation analysis. We identify what's really wrong—not just what's visible on the surface.
- Stakeholder interviews
- Technical architecture review
- Project documentation analysis
- Risk assessment
Stabilise
Address critical issues, establish proper governance, and reset expectations. Create stability so recovery can begin from a solid foundation.
- Critical issue resolution
- Governance framework
- Stakeholder realignment
- Quick wins delivery
Recover
Execute the recovery plan with clear milestones, regular checkpoints, and course corrections. Rebuild momentum and confidence through visible progress.
- Phased delivery
- Regular progress reviews
- Risk management
- Team capability building
Sustain
Transition to steady state with improved processes, comprehensive documentation, and knowledge transfer. Ensure long-term success, not just project completion.
- Documentation
- Knowledge transfer
- Process improvement
- Support transition
Rescue Success Stories
Real examples of troubled projects we've turned around. Details anonymised to protect client confidentiality.
Stalled D365 Implementation
18 months into a D365 Finance implementation with three go-live date failures. Budget 200% over, team demoralised, and executive confidence at rock bottom.
Complete reassessment revealed fundamental data migration issues and unrealistic scope. We reduced scope to MVP, fixed data quality, and established proper testing.
Successful go-live in 12 weeks with 95% user adoption within first month.
Failed Power Platform Rollout
Custom Power Apps solution built without proper architecture. Performance issues made it unusable, and the original developer had left the company.
Technical audit, solution redesign with proper data architecture, and incremental rebuild while maintaining business continuity.
Rebuilt solution delivered 80% performance improvement and is now easily maintainable.
Integration Nightmare
D365 Sales implementation blocked by failed integrations with legacy ERP. Data inconsistencies causing operational issues and manual workarounds.
Integration architecture redesign using proper middleware patterns. Phased migration approach with validation at each stage.
Clean integrations, eliminated manual workarounds, and foundation for legacy ERP replacement.
Why Choose Kompound for Project Rescue
We've been called into more troubled projects than we can count. Here's what makes us effective.
No Blame Culture
We focus on solutions, not finger-pointing. Our goal is to fix the problem and protect careers, not assign blame or score points.
Deep Microsoft Expertise
We've seen every failure mode. Our consultants have decades of combined experience rescuing troubled Microsoft implementations.
Honest Assessment
We'll tell you the truth about your situation, even if it's uncomfortable. You need accurate information to make good decisions.
Pragmatic Approach
We focus on what's achievable, not theoretical perfection. Sometimes the right answer is to descope, simplify, or take a different approach entirely.
Discrete & Confidential
We understand the political sensitivities. Our engagement can be positioned however works best for your organisation.
Flexible Engagement
From rapid assessment to full recovery execution—we scale our involvement to match your needs and internal capabilities.
"We were three failed go-lives in and ready to write off the entire investment. Kompound came in, cut through the politics, and got us live in 12 weeks. They saved our project and probably a few careers too."
Frequently Asked Questions
How quickly can you assess our situation?
We can typically complete an initial assessment within 1-2 weeks. For urgent situations, we can mobilise within days and provide preliminary findings within the first week. The depth of assessment depends on project complexity, but we focus on getting you actionable insights quickly.
What if our current implementation partner is still involved?
We regularly work alongside existing partners—our goal is project success, not replacing vendors. We can provide independent oversight, fill capability gaps, or help mediate relationship issues. If a vendor change is needed, we can advise on transition, but we don't push for change unnecessarily.
How much will project rescue cost?
Assessment typically runs £15,000-£30,000 depending on project complexity. Full rescue engagement costs vary significantly based on scope and duration. We provide transparent pricing after initial assessment when we understand the true scope. Our fees are typically a fraction of the cost of continued failure.
Can you guarantee success?
We can't guarantee outcomes—if we could, we'd be lying. What we can guarantee is honest assessment, proven methodology, and our full commitment to finding a path forward. Sometimes that path involves hard decisions like descoping or restarting elements, but we'll always give you realistic options.
What if the project can't be saved?
Sometimes projects genuinely can't or shouldn't continue as planned. Part of our value is giving you an honest external view. If the best path forward is to stop, reset, or take a fundamentally different approach, we'll tell you—along with what that alternative looks like.
How do you handle confidentiality and politics?
We understand the sensitivities. Our engagement can be positioned as 'independent review', 'quality assurance', or 'additional expertise'—whatever works for your situation. We report to whoever you designate and can be as visible or discrete as needed.
Project in trouble?
The sooner you act, the easier the recovery. Let's have a confidential conversation about your situation.
Our initial consultation is complimentary. We'll discuss your objectives and provide honest guidance on next steps.